See
OmniLens
Captures every signal a patient gives across web, calls, WhatsApp, and visits into one behavioral timeline.
- Treatment interest
- Intent strength
- Source attribution
- Drop-offs
New Enquiries Today
128
Patients Ready To Book
248
+12Booking Rate
24.6%
Show-up Rate
36%
Behavioral intelligence
for Indian healthcare
Understand your
patients.
Grow your revenue.
DecentCare sees what every patient is doing, Knows who's ready to proceed, and helps your team act connecting your hospital records with your front desk and call team, so no patient slips away.
Used by hospitals
and clinics across India
The Problem
Healthcare is personal. Growth systems aren't.
What healthcare needs isn't louder marketing. It's a single source of truth between the moment a patient is discovered and the moment they're cared for.
- 01
Patients are treated like leads
Patients become paperwork, not people a booking form can't capture the weight of a healthcare decision, or why someone hesitated before calling.
- 02
Journeys get squeezed into linear funnels
Real care doesn't move in a straight line patients pause, seek second opinions, and come back weeks later. Linear tracking misses all of it.
- 03
Care fractures across disconnected systems
Disconnected HIMS, CRM, and ad platforms create blind spots at every handoff.
The Growth Leak
You can't grow what you can't see.
Without a view of patient behavior, a typical hospital loses most of its enquiries long before anyone notices and every drop-off is revenue walking out the door.
Enquiries
Every patient who raised a hand - calls, forms, DMs, walk-ins.
500
Starting point
Reached
Calls and messages go unanswered; the patient is gone by morning.
240
-260 lost
Booked
No timely nudge, so consult rooms and OT slots sit half-empty.
120
-120 lost
Consulted
Follow-up depends on who remembers; most fall through the cracks.
70
-50 lost
Treated
A slow, generic response sends ready patients down the road.
24
-46 lost
476/500
patients never reach the procedure table. DecentCare shows you exactly where they go and why.
4.8% treated95.2% leaked
DecentCare shows you exactly where they go and why.
The DecentCare Stack
One intelligence stack. See, understand, act.
Not a CRM. Not an agency. DecentCare sits between your HIMS and your frontline teams three modules, one closed loop.
Understand
OmniJourney
Reads those signals to know each patient's intent, stage, and next step before your team has to guess.
- Intent scoring
- Drop-off prediction
- Readiness segments
Act
OmniCare
Puts it in your team's hands, so the right action happens every time leads, appointments, follow-ups, retention.
- Leads
- Appointments
- Follow-ups
- Retention
The Closed Loop
A hospital that understands patients, not just diagnoses.
Every module feeds the next nothing about a patient’s journey is lost between discovery and care.
Closed Loop
SeeOmniLensBehavioral signals captured
UnderstandOmniJourneyIntent and readiness scored
ActOmnicareRight action, right moment
LearnOutcomesFeeds back into OmniLens
Clinical systems capture medical history. DecentCare captures decision history.
Four interconnected modules forming an unbroken loop each one making the next smarter about every patient, every time.
- See
- Understand
- Act
- Learn
With OmniCare
Same call. Now your telecaller sees everything.
- 1
Seen first
Treatment interest, intent level, and source visible on screen before the call connects.
- 2
Booked
Telecaller leads with exactly what the patient needs. Booked on the same call.
- 3
Shows up
Automated reminders and nudges cut the no-show before it happens.
- 4
Comes back
Day 1, 3, 7 follow-ups prompted automatically — no manual tracking.
- 5
Won
Patient retained, journey logged end-to-end in OmniCare.
Same staff. Same ad. He books, and he comes back. Leads don't pay bills patients do.
Attribution Intelligence
Every rupee traced to a real patient, not a click.
DecentCare ties every patient to the exact channel that brought them, and closes the loop from the first ad click to the procedure billed.
Source attribution
Know which channel actually brought each patient: Google, Practo,Meta, or referral.
Call intelligence
Every call understood, scored, and transcribed across Indian languages.
Revenue per channel
See what each source earned, in rupees not cost per click.
True cost per patient
Cost per booked patient so you fund what fills the OT and cut what doesn't.
Stop paying for clicks that never walk in.
Security & Compliance
Built for Indian healthcare data, by design.
Not retrofitted from a US compliance checklist — built around DPDP, ABDM, and how Indian hospitals actually operate.
Tenant isolation
Per-hospital data separation, verified by an automated test on every release.
AWS Mumbai hosting
All platform data stays within India.
Encryption everywhere
At rest, in transit, and in the field level for sensitive fields.
Role-based access + MFA
Cognito-backed MFA with 9 configurable roles.
Who It's For
Tailored to your practice from solo
clinic to hospital network.
Individual practitioners
Be found, convert more enquiries, and keep patients coming back without hiring a marketing team.
Clinics
Lift OPD utilisation and repeat visits while automation cuts your team's manual workload.
Hospitals
Department-wise visibility, centralised patient intelligence, and higher lifetime value across locations.
Testimonials
What They Say About Us?
Real stories from real people.
Featured
Managing patient journeys across multiple dental specialities used to be chaotic. With Care Journey CRM, every appointment, follow-up, and case step is tracked automatically. Nothing falls through the cracks anymore.
SG
Prof. Dr. Snigdha Gowd
Chairperson & CEO — Dr. Gowds Dental Hospitals, Hyderabad
We finally see which departments are pulling enquiries and which need attention. The channel-level view changed how we plan our spend each month.
LH
Lux Hospitals
Multi-speciality hospital, Hyderabad
Follow-ups used to depend on whoever was on shift. Now every patient gets nudged on time, and our repeat visits have become predictable rather than lucky.
PV
Pranavaidya
Speciality care practice
See it on your own patient data.
No pricing talk on the first call, just a walkthrough of how OmniLens, OmniJourney, and Omnicare would work for your hospital.
Designed for clinics, hospitals, and healthcare teams managing real-world care workflows.